How it Works

Redeeming Your Points for a Cloud 9 Experience


Explore
All of our Experiences have been grouped into 9 color coded levels based on point level. You can view the different Experiences available in each level by visiting our 9 Levels of Cloud 9 page and clicking on the appropriate level. You may also select one of our Experience Categories (Air, Action & Adventure etc.) and filter the results by Region and Point Level using our Experience Browser.

Redeem
Once you have picked your level, click the Redeem Now button found on our 9 Levels of Cloud 9 page or the Home Page. You will be redirected to the Priority Club Rewards website where you can complete the redemption process online. You may also click here.

Booking a Cloud9 Experience

Once you have redeemed your Priority Club Reward points and received your reward, follow the steps below to book your Experience:

Step 1: Choose Your Experience.

Step 2: Call Cloud 9 Living at 866.525.6839 and provide the Experience # found on the back of your gift card.

Step 3: Select up to 3 preferred Booking dates.

Step 4: Receive a Booking Confirmation email within 72 hours from Cloud 9.

Step 5: Experience life on Cloud 9!

All redemptions and experiences subject to standard Priority Club program terms and conditions and Cloud9 Living terms and conditions.

 
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